Hotel Information

Dear visitor, We are pleased to welcome you to Achilles Paradise Hotel. This hotel list gives you an in-depth picture of all the facilities and services available. If you have an additional question or please contact one of our team members. We wish you a pleasant stay with us and enjoy your time in Chania.

Reception open for 16 hours
Our hotel has an open 16-hour reception, with 24-hour internal or external telephone access. Wake-up service and 24-hour phone access.

Air Conditioning & Heating
All rooms are equiped with air conditioning for your comfort.
If you need help or have questions about the system please contact our Reception for help.

Completion of Residence
The departure time is 11.00, noon. The reception will help you save your luggage if you want to spend more time in town before leaving. If you need a later check out or wish to prolong your stay, please contact the reception.

Credit cards
We accept the following credit cards: MasterCard & VISA.
If you have questions about payment methods, please contact the Reception.

Breakfast
Breakfast is over 3 hours (07:00 – 10:30) and breakfast is available in the room as well as an early breakfast service.

Breakfast provided
We can provide customers in special packs for breakfast upon request (contact the Bar).

Food delivery
Our hotel cooperates with an adjacent restaurant (chargeable at the front desk).

Room service
Room service: 24 hours

Cleanliness
The Housekeeping team is at your disposal. If you need an extra towel, extra cushion or ironing board, please let us know.
For additional cleaning services, please contact the Housekeeping team.

Internet
Each room has wireless internet access.
If you are having problems with your connection, please contact the Reception.

Laundry / dry cleaning service
The laundry and dry-cleaning service is available every day except for national holidays. For more details, please contact our reception staff.

Possibility to add a baby bed (for a fee, please contact the reception). Guide to hotel services in at least two languages (printed or electronic) Customer complaint management system: Please send us your complaints at with the aim of independently investigating the issue.